UX/UI - Website Redesign
A website redesign for a non-profit, “Discovery Arts.”
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Case Study
Project Overview
The team's goal was to redesign a website for a non-profit.
My Role
UX Research
Information Architecture
A/B Testing
Visual Design
Prototyping
Who is “Discovery Arts?”
Discovery Arts, an orange county based organization, that brings art to children in hospitals who suffer from cancer and blood disorder, has a compelling mission, and we believe their impact can be stronger with a great web presence.
The Problem
Through redlining and a heuristic evaluation, we determined what our team thought were the Discovery Arts site biggest pain points. We observed that it was hard to find out what they do. The mission statement and relevant information was scattered throughout many pages. Image quality was also a problem as well as layout hierarchy. Perhaps the biggest problem was the donation flow as there were multiple donation buttons and multiple campaigns. The site's navigation used theater terms which our team thought would not be intuitive to users and we wanted to update the logo.
Interviews, Survey’s & Key Takeaways
We asked “ How do you determine if a non-profit is worth your time, money, or research?” The top 2 responses were mission statements and testimonials.
"Photos alone compel me to donate."
“I want to see that the organization takes their work seriously.”
A/B Testing
We tested 2 variations of:
color palette
mission statement
logo
typography
Style Guide
organic paint chip shapes
inviting, playful, bold, primary colors
bold, modern font softened by lighter weight type
Site Architecture
Through card sorting and a site map we:
Eliminated confusing jargon
Prioritized one donation flow
added an “about us” section
simplified redundant pages
Low to High Fidelity Wireframes
& Prototype
Through wireframing and prototyping, we created web & mobile version of the site that implemented our priorities both in design and in function.